Client Care Representative
Toledo
Client Care Representative
Full Time • Toledo
Benefits:
- Health insurance
- Paid time off
- Vision insurance
- 401(k)
- Company parties
- Dental insurance
- Employee discounts
About the Role:
All Seasons Heating, AC & Plumbing is looking for a friendly and motivated Client Care Representative to be the voice of our company in Toledo, OH. In this role, you'll be the first point of contact for our customers, helping them get the fast, reliable service they count on. If you love helping people and thrive in a fast-paced environment, we want to hear from you!
Responsibilities:
- Answer inbound calls and respond to customer inquiries regarding HVAC and plumbing services
- Schedule and dispatch service appointments for heating, cooling, and plumbing technicians
- Follow up with customers to confirm appointments and ensure satisfaction
- Accurately enter and maintain customer information in the CRM system
- Handle customer concerns and complaints with professionalism and empathy
- Communicate service updates, promotions, and maintenance agreements to customers
- Collaborate with field technicians and office staff to ensure seamless service delivery
Requirements:
- 1+ years of customer service, call center, or client-facing experience preferred
- Excellent verbal and written communication skills
- Strong multitasking and organizational abilities in a high-volume environment
- Proficiency with scheduling software, CRM tools, or ability to learn quickly
- Positive, patient, and solution-oriented attitude
- Experience in the home services, HVAC, or plumbing industry is a plus
- High school diploma or equivalent required
About Us:
All Seasons Heating, AC & Plumbing has been a trusted name in the Toledo, OH area, delivering top-quality heating, cooling, and plumbing solutions to homeowners and businesses alike. Our customers love us for our reliability, expertise, and commitment to getting the job done right the first time. We take pride in fostering a supportive team culture where employees are valued, respected, and given the tools they need to succeed.
Compensation: $18.00 per hour
Join the All Seasons Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
- Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
- Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
- Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
(if you already have a resume on Indeed)
Or apply here.
Competitive Pay
Growth Opportunity
Company Benefits
Extensive Training
Incentive Programs
Flexible Scheduling